Shipping policy

In-stock items usually leave the warehouse within 1–3 business days. You'll receive tracking by email once your order ships.

Where we ship

We ship within the contiguous United States. Alaska, Hawaii and U.S. territories may require a custom quote, so please contact us before ordering.

How your order arrives

•      Direct from the maker: many items ship straight from the manufacturer's warehouse, so an order with several items may arrive in separate packages on different days.

•      Backorders: out-of-stock items ship as soon as they're available unless you ask us to hold your order and ship everything together.

•      Large & freight items: furniture and oversized pieces ship by freight truck. The carrier will call to schedule a delivery appointment, so please provide a working phone number at checkout.

•      White glove delivery: available for select furniture for an added fee; includes inside delivery, setup and removal of packaging.

Additional fees

•      Remote-area fees: deliveries that require island, ferry or bridge access may incur extra carrier charges, which we'll confirm with you before shipping.

•      Address accuracy: please double-check your address. Carrier fees for re-routing or returning a package due to an incorrect address are the customer's responsibility.

Inspect your delivery

Please inspect your order at delivery. Any damage must be reported to us within 36 hours of delivery. See our Return & Refund Policy for full claim instructions.

Questions

Email us at marly@marlydesignstudio.com or send a message through the Contact Us page on our website. Please have your order number ready.